Historic Buildings

Re-connect

The aim of Re-connect is to develop a refreshed customer-centric welcome for our three heritage sites in Luton; Stockwood Discovery Centre; Wardown House Museum and Gallery and the Hat Factory Arts Centre/Hat District informed by our community.Through four delivery programmes we will invite communities that live/work/go to school within a one mile radius of our sites. Engaging activities, events and will enable views and discussions about changes we can make that will increase use and support our future sustainability. We will also undertake a customer and operational review of heritage visitor services, usage patterns, operations, information, access points and opening hours to align our offer with need and affordability. This review will balance free access provision with our commercial service growth. Delivering the activity programmes and operational review will support our long-term financial sustainability as we tailor our offer, refine our operation and grow use and volunteer support.